Privacy Policy
This privacy policy (the "Policy") explains how Viperium Trading (collectively "Viperium", "we", or "us" and each member of the Viperium group for whose services you registered, the "Viperium Entity") collects, uses, and discloses personal information through its websites, mobile applications, and other online products and services that link to this Policy, including any of the products and services detailed in the following paragraph (collectively, the "Services") or when you otherwise interact with us.
We encourage you to read the Policy carefully as it forms part of the relevant Viperium Entity's terms and conditions, terms of business, agreement with you, and/or terms of use, as the case may be. By using Viperium, you consent to the practices described in this Policy. If you accept or agree to this Policy on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Privacy Policy and, in such event, "you" and "your" will refer and apply to that company or other legal entity.
At Viperium Trading, we are committed to safeguarding your privacy and ensuring a safe and secure trading experience. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our platform.
1. Information We Collect
We collect the following types of information:
- Personal Information: This may include your name, email address, phone number, date of birth, and other identifiable information provided during registration or while using the platform.
- Financial Information: For trading purposes, we may collect information such as your payment details (credit card, bank account), account balance, transaction history, and any other financial data necessary to operate your account.
- Usage Data: This includes information about how you interact with the Viperium Trading platform, including your IP address, browser type, device information, and activity on the site (pages visited, links clicked).
- Device Information: Information about the devices used to access our platform, such as device type, operating system, and location data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your usage of the platform to improve functionality, provide personalized experiences, and analyse traffic.
2. How We Use Your Information
Your personal and financial information is used for the following purposes:
- Account Management: To create and manage your account, enable you to access and use the platform, and ensure smooth transactions and trading experience.
- Trading and Funding: To provide instant funding, manage your trading credits, and track your trading progress as you reach milestones and goals.
- Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to your account or platform usage.
- Marketing and Promotions: With your consent, we may send promotional offers, updates about new features, and other marketing materials. You may opt-out of these communications at any time.
- Compliance and Legal Obligations: To comply with relevant laws, regulations, and financial standards, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
3. How We Protect Your Information
We implement a range of security measures to protect your personal and financial data, including data encryption, secure servers, firewalls, and access control. While we take reasonable steps to safeguard your information, we cannot guarantee absolute security, as no system is completely invulnerable to breaches.
4. Sharing Your Information
We do not sell or share your personal or financial information with third parties, except in the following cases:
- Service Providers: We may share your data with trusted third-party service providers who help us operate our platform, process payments, or provide services to you. These third parties are obligated to keep your information confidential and secure.
- Legal and Regulatory Requirements: We may disclose your information to comply with applicable laws, legal processes, or requests from governmental authorities (e.g., responding to subpoenas, court orders, or regulatory investigations).
- Business Transfers: In the event of a merger, acquisition, or sale of Viperium Trading, your information may be transferred as part of that transaction. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Data Retention
We will retain your personal and financial information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including maintaining your account and ensuring compliance with legal obligations. If you wish to delete your account, you may contact us, and we will process your request in accordance with applicable laws.
6. Your Rights and Choices
As a user of Viperium Trading, you have the following rights:
- Access and Correction: You can access, update, or correct your personal information by logging into your account.
- Data Deletion: You have the right to request the deletion of your personal data, subject to certain conditions (e.g., legal retention requirements).
- Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
- Data Portability: You have the right to request a copy of your personal information in a machine-readable format.
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our platform. These technologies help us personalize your user experience, analyse usage patterns, and improve platform functionality. You can manage your cookie preferences through your browser settings, but disabling cookies may affect certain features of the platform.
8. Children's Privacy
Viperium Trading is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child under the age of 18, we will take immediate steps to delete that information.
9. International Data Transfers
Your information may be stored and processed in countries outside of your country of residence, which may have different data protection laws. By using the Viperium Trading platform, you consent to the transfer of your personal data to such countries, where necessary, in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Information
For any questions, contact us:
Viperium Trading
Email: admin@viperiumtrading.com
Phone: +971 585 943 102